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Return Policy

 RETURN POLICY

TO FILE AN EXCHANGE/RETURN CONTACT US AT CONTACT@VONI.US or  VIA OUR CONTACT FORM.

ASTRO BAGS ARE FINAL SALE unless received damaged.

RETURNS ALLOWED however you must exchange for a new size or receive store credit.

Items must be sent back for an exchange/return within 15 DAYS of the delivery date.

ALL ITEMS ON SALE ARE CONSIDERED FINAL SALE & CANNOT BE EXCHANGED OR REFUNDED VIA STORE CREDIT.
  • All returns are refunded via store credit in the form of an E-Gift Card Code.

  • You will be responsible for covering the shipping costs to return your item(s).
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  • Items must be unworn, unwashed, and in original condition.

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  • Voni Aesthetics is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

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    If you receive faulty goods, you may also have a right to return these goods and receive a full refund. To help us get this fixed for you ASAP, when you first contact us please include the following information:

    -Your name

    • -Order number
    • -Picture of the fault
    • -Description of the fault

    If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply to your email.